Privacy Policy

Last Updated: November 10, 2026

OVERVIEW

This website is operated by WELIN TECHNOLOGY CO., LIMITED ("we", "us", and "our") under the Olivewhisper store. Throughout the site, the terms "we", "us", and "our" refer to WELIN TECHNOLOGY CO., LIMITED. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you visit or make a purchase from our website.

Our full details are:

Company Name: WELIN TECHNOLOGY CO., LIMITED

Company Address: RM 509 5/F THE CLOUD 111 TUNG CHAU STREET TAI KOK TSUI KL

Postal Code: 999077

Email: support@olivewhisper.com

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide when you use our website, create an account, place an order, subscribe to our newsletter, or contact our customer service team.

This information may include:

Your name and email address.
Your phone number.
Your shipping and billing addresses.
Your order details and purchase history.
Payment-related information necessary to process transactions.
Any messages or information you provide when contacting us.

When you browse our website, we may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and how you interact with our website.

HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including:

Processing, confirming, and fulfilling your orders.
Arranging shipping and delivery.
Sending order confirmations, shipping updates, and other transaction-related communications.
Responding to customer service requests and managing returns or refunds.
Improving our website, products, and shopping experience.
Understanding customer preferences and website performance.
Preventing fraudulent transactions and protecting our website.
Sending promotional emails and updates where permitted by law or with your consent.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

SHARING YOUR INFORMATION

We may share your personal information with trusted third-party service providers who help us operate our business and provide services to you.

These providers may include payment processors, shipping and fulfillment partners, website hosting providers, email service providers, and analytics services.

We only share information reasonably necessary for these providers to perform their services.

We may also disclose your information when required by applicable law, legal processes, or government requests, or when necessary to protect our rights, customers, and business.

We do not sell your personal information.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us remember your preferences, maintain shopping cart information, understand website traffic, and improve website functionality.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of our website.

YOUR PRIVACY RIGHTS

Depending on your location and applicable privacy laws, you may have the right to:

Request access to the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information.
Request a copy of certain personal information.
Object to or restrict certain types of data processing.
Withdraw consent for marketing communications.

To exercise any applicable privacy rights, please contact us at support@olivewhisper.com. We will review and respond to your request in accordance with applicable laws.

DATA RETENTION AND SECURITY

We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, meeting legal obligations, maintaining business records, and resolving disputes.

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our website and products are intended for a general audience and are not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where parental consent is required by applicable law. If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review and address the matter.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

CONTACT US

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Company Information：WELIN TECHNOLOGY CO., LIMITED
Address:RM 509 5/F THE CLOUD 111 TUNG CHAU STREET TAI KOK TSUI KL
Postal Code: 999077
Email: support@olivewhisper.com