30-day postage paid returns

      Shipping Policy

      At Olivewhisper, we want to make sure your shopping experience is simple and convenient. We work to process and deliver your orders as efficiently as possible.

      Please review our shipping information below.

      SHIPPING DESTINATIONS

      We ship to the United States and most countries and regions around the world.

      Available shipping destinations and shipping options may vary depending on your location. You can check whether delivery is available to your address during checkout.

      FREE SHIPPING

      Enjoy FREE STANDARD SHIPPING ON ORDERS OF $50 OR MORE.

      For orders below $50, applicable shipping charges will be calculated and displayed during checkout before you complete your purchase.

      Any available shipping options and related costs will be shown at checkout.

      ORDER PROCESSING TIME

      After your order has been successfully placed and payment has been confirmed, we generally need 1–3 business days to process it.

      Order processing includes payment verification, item preparation, packaging, and shipment arrangement.

      Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

      Business days do not include weekends or public holidays.

      SHIPPING AND DELIVERY

      Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, when available.

      You can use the tracking information provided in the email to follow your package through the carrier's tracking service.

      Actual delivery times depend on your shipping destination, selected shipping method, carrier operations, and other external factors.

      Estimated shipping information, where available, will be displayed during checkout.

      ORDER TRACKING

      After receiving your shipping confirmation email, please allow some time for the tracking information to become active.

      If your tracking information has not updated immediately, it does not necessarily mean that your package is delayed. Carrier systems may take time to register the first tracking scan.

      If you have concerns about your shipment, please contact us at support@olivewhisper.com with your order number.

      SHIPPING DELAYS

      Although we do our best to ensure timely delivery, unexpected delays may occur due to circumstances beyond our control, including:

      • Customs inspections and clearance procedures.

      • Severe weather conditions.

      • Public holidays and peak shopping seasons.

      • Carrier service interruptions.

      • Other unforeseen logistical circumstances.

      We appreciate your patience and understanding if a delivery takes longer than expected.

      INCORRECT SHIPPING INFORMATION

      Please make sure your shipping address and contact details are accurate before completing your order.

      If you notice an error after placing your order, contact us immediately at support@olivewhisper.com.

      We will do our best to assist with address corrections before your order is processed or shipped. Once a package has been dispatched, changes may no longer be possible.

      CUSTOMS, DUTIES AND TAXES

      For international orders, customs duties, import taxes, or other charges may apply depending on the destination country's regulations.

      Any applicable customs fees or import charges are subject to local laws and regulations. Unless otherwise stated at checkout or required by law, these charges are the responsibility of the customer.

      CONTACT US

      If you have questions about shipping, delivery, or order tracking, please contact us:

      Email: support@olivewhisper.com

      Company Name:

      Company Address:

      Phone: